Accessibility Statement
Merton Movers Accessibility Statement
Merton Movers is committed to providing an inclusive and user-friendly experience for all customers, including people with disabilities who rely on accessible moving services in the Merton area. This Accessibility Statement explains the steps we take to make our website and digital content accessible, as well as how you can contact us with any accessibility feedback or requests.
Our Commitment to Accessibility
We aim to ensure that everyone can access information about Merton Movers, request quotes, and learn about our moving services without barriers. Our goal is to make our online experience clear, consistent, and easy to use for customers with diverse accessibility needs, including those who use assistive technologies or keyboard-only navigation.
Standards and Guidelines
We are working to align our website with the Web Content Accessibility Guidelines WCAG 2.1 at the AA level. These guidelines provide a framework for making web content more accessible to people with a wide range of disabilities, including visual, auditory, physical, speech, cognitive, language, learning, and neurological disabilities. By following these standards, we aim to provide a more inclusive and reliable user experience for everyone visiting Merton Movers online.
Screen-Reader and Assistive Technology Support
The Merton Movers website is designed to be compatible with modern screen readers and other assistive technologies. We strive to use clear headings, descriptive text for images where appropriate, and meaningful page structures to help users understand and navigate our content. Our forms and key information about accessible Merton Movers services are built to be readable and understandable when accessed through screen readers.
Keyboard Navigation
We recognise that many users navigate websites using only a keyboard. Our website is designed so that most content and features can be accessed without a mouse. Users should be able to move through navigation menus, buttons, links, and form fields using keyboard controls. We aim to maintain a logical tab order and visible focus indicators so that users can see where they are on the page at all times.
Visual Design and Readability
To support users with low vision or visual processing difficulties, we work to ensure sufficient colour contrast between text and background and use clear, legible fonts. Content is organised into headings and paragraphs to support easy scanning and understanding. When possible, we avoid relying solely on colour to convey meaning and ensure that important information about our accessible moving services in Merton is presented in text.
Ongoing Improvements
Accessibility is an ongoing effort for Merton Movers. We periodically review our website to identify and address issues that may affect accessibility. As technologies and standards evolve, we will continue to improve our digital services so that more people in the Merton area can access the moving support they need. Your feedback plays an important role in helping us prioritise these improvements.
Feedback and Accessibility Requests
If you encounter any accessibility barriers on the Merton Movers website, or if you need information in a different format, we encourage you to contact us. You can reach out to us and describe the page or feature you were using, the issue you experienced, and any assistive technology you rely on. We will review your request and work to provide the information you need in an accessible way wherever possible.
We aim to respond to accessibility feedback within a reasonable time frame and will do our best to offer practical alternatives while we work on longer-term fixes. Our priority is to ensure that all customers, including those seeking accessible Merton Movers services, can access our information and arrange their move with confidence and independence.
Accessibility Scope
This Accessibility Statement applies to the main Merton Movers website and its primary service pages. It does not necessarily cover third-party content or services that are outside our direct control, though we aim to work with partners who also value accessibility. We will update this statement when we make significant changes that affect how users with disabilities access our online content.
